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Choose your city to read the instructions for your area.
Instructions
1. Sort your belongings
Electronics, textiles, toys, books and more.
2. Prepare the package(s)
Use a separate box or bag for each category (max. 48 x 32 x 36 cm & 10 kg). Label the packages and close them carefully.
3. Make an appointment
Make an appointment in our mobile or web app. Our collector will ring your doorbell. You can also leave the package(s) in the common area on the ground floor.
Please note: Our collectors are not allowed to carry heavy objects down the stairs for safety reasons.
Please note: Our collectors are not allowed to carry heavy objects down the stairs for safety reasons.
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Receive instructions via email
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Receive instructions via email
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Instructions
1. Sort your belongings
Electronics, textiles, toys, books and more.
2. Prepare the package(s)
Use a separate box or bag for each category (max. 48 x 32 x 36 cm & 10 kg). Label the packages and close them carefully.
3. Make an appointment
Make an appointment in our mobile or web app. Describe in the instructions how our collector can best reach your home.
You can also leave the package(s) in your front garden or in the common area on the ground floor.
Please note: Our collectors are not allowed to carry heavy objects down the stairs for safety reasons.
You can also leave the package(s) in your front garden or in the common area on the ground floor.
Please note: Our collectors are not allowed to carry heavy objects down the stairs for safety reasons.
Instructions
1. Sort your belongings
Electronics, textiles, toys, books and more.
2. Prepare the package(s)
Use a separate box or bag for each category (max. 48 x 32 x 36 cm & 10 kg). Label the packages and close them carefully.
3. Make an appointment
Make an appointment in our mobile or web app. Our collector will ring your doorbell. You can also leave the package(s) in your front yard.
Please note: Our collectors are not allowed to carry heavy objects down the stairs for safety reasons.
Please note: Our collectors are not allowed to carry heavy objects down the stairs for safety reasons.
Receive instructions via email
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Instructions
1. Sort your belongings
Electronics, textiles, toys, books and more.
2. Prepare the package(s)
Use a separate box or bag for each category (max. 48 x 32 x 36 cm & 10 kg). Label the packages and close them carefully.
3. Make an appointment
Make an appointment in our mobile or web app. Leave the package(s) outside in front of the main street entrance, or in the common room on the ground floor.
Please note: Our collectors are not allowed to carry heavy objects down the stairs for safety reasons.
Please note: Our collectors are not allowed to carry heavy objects down the stairs for safety reasons.
Receive instructions via email
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Receive instructions via email
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Instructions
1. Sort your belongings
Electronics, textiles, toys, books and more.
2. Prepare the package(s)
Use a separate box or bag for each category (max. 48 x 32 x 36 cm & 10 kg). Label the packages and close them carefully.
3. Make an appointment
Make an appointment in our mobile or web app. Leave the package(s) on the sidewalk next to a car-accessible street. Include the location (closest home address) in the instructions.
Please note: Our collectors are not allowed to carry heavy objects down the stairs for safety reasons.
Please note: Our collectors are not allowed to carry heavy objects down the stairs for safety reasons.
Instructions
1. Sort your belongings
Electronics, textiles, toys, books and more.
2. Prepare the package(s)
Use a separate box or bag for each category (max. 48 x 32 x 36 cm & 10 kg). Label the packages and close them carefully.
3. Make an appointment
Make an appointment in our mobile or web app. Leave the package(s) outside in front of your main entrance.
Receive instructions via email
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
